TheKEYto a happy guest is Communication
‘Hangout on Holiday’ App Platform now available to Property Management Companies & Accommodation Suppliers
Created by the original team behind Europe’s pioneering Transfer provider Holiday Taxis, the sophisticated, but easy to use ‘Hangout on Holiday’ platform provides PMC’s and Accommodation suppliers, the opportunity to harness and address the increasing demand for in-Resort communications with Guests.
The platform allows individual guests, or groups, various places within the App, to Live Chat with you, prior to and during their stay, as well as showcasing your recommended local excursions, attractions & events, all without the requirement to exchange phone numbers or emails.
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Your own Branded Solution
Property Management Companies & Accommodation Suppliers now have the opportunity to own their own area within the Hangout on Holiday App.
This is the easiest and most cost effective way to share with your guests, a wealth of local knowledge and increase your level of customer service by giving them the facility to live chat with you at a time that suits them.
All of this in a user interface that represents your company brand.
Why is guest communication so important?
Now more than ever, the importance of offereing your guests a clear and easy form of communication is paramount to setting their minds at ease when travelling on holiday.
With the green shoots of recovery on the horizon people will be exploring their options on how they can travel. Whereas before, price might have been the deciding factor, travellers are now seeking security and a higher level of customer service. They want to know that if something happens they can immediatly contact a real, locally based person for assistance.
The operators that can provide this level of extra service will be the ones that succeed.
Packed Full of Useful Features
There are plenty of digital resort guide Websites and Apps available. So what makes Hangout on Holiday different? Interaction. The team behind this revolutionary platform are all ex Holiday Reps who recognise the importance and value of giving Resort based businesses and their guests, the ability to directly communicate.
Live
Chat
Video
Promotion
Online
Booking
Meet
Others
Local
Info
Local
Maps
Re-capture in-Resort Spend
We understand that fully capturing any share of your clients' in-Resort spend is often overlooked due to the local operational logistics required. The Hangout on Holiday Platform has been designed to facilitate this on your behalf.
We have a number of revenue generating features enabling you to take a share of revenue that would have been, previously inaccessible.
Primarily, our sophisticated in-built Excursions booking Platform gives you access to fully engaged trip suppliers that are already tried, tested and vetted. This allows you to confidently offer your clients a full events program without the hassle of an initial set up.
For anything that is booked through the APP, you will receive 50% of the commission we receive, from the Excursion operator. Typically, we receive between 10% and 20% from the suppliers we work with.
What is included?
We have included all the tools necessary for you to supply your guests with an ideal solution to remain in communication, find local activities and places to visit as well as bookable excursions.
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Dedicated aministrator CMS
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Live Booking Report
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Create, Publish & Edit Content Live to APP
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Access to exisiting directory of resort information
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Trip & Event supply sourced via our DMC’s or your own Resort Suppliers
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Global Broadcast to all guests, updates and announcements.
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Easy to use "How to Guides"
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Marketing material supplied in digital format
What does it cost
We understand that right now it is still unclear as to when you will next see guests in your destination. It is for this reason that we have ammended our pricing model. In order to get started today, all we ask is that you pay the initial set up cost and only when we both agree that guests return to your accommodation will the monthly subscription be activated.
A key benefit of this is that you can start using the platform immediately and send your guests a link to download. In these uncertain times they can ask you any questions via the live chat and you can broadcast any local updates even before they arrive.
Set Up Costs€100
- Includes full setting up your company in the system with staff member accounts.
- Full set up of your resort information. Includes resort descriptions, Images, Local Places, Events and Trips.
- Supply of branded Promotional Material.
- Training on how to use the system.
Monthly Subcription€100 / per Region / per Month
This will not be activated until you have guests back in resort.
- Ongoing full support
- Monthly payments from any bookings made through the platform
- Free updates to new functionality added to the Platform.
- Access to the main Hangout on Holiday repository.
“On their first morning in-resort, they just want
to get straight to the pool,” she points out,
“whereas the virtual rep is available 24/7 and is
preloaded with information and recommendations.”
Clare Tobin, Olympic Holidays
How do I get my business started
In order to get started please simply leave your details below and one of our Locals will be in touch.
